As a company we are committed to privacy and security of personal information and any information provided to us will be processed in accordance with our Data Protection Policy and Privacy Statement, a copy of which is available upon request.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.bartholomews.co.uk you accepting and consent to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act) and the General Data Protection Regulation, the data controller is Bartholomews Agri Food Limited, Portfield, Bognor Road, Chichester, West Sussex, PO19 7TT.
- Information we may collect from you
We may collect and process the following data about you:
Information you give us.
You may give us information about you by filling in forms on our site www.bartholomews.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service or newsletter, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
Information we collect about you.
With regard to each of your visits to our site we may automatically collect the following information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources.
We may receive information about you if you use any of the other websites we operate or the other services we provide.
- Uses made of the information
We use information held about you in the following ways:
Information you give to us.
We will use this information: to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you sign up to our newsletter you agree to receive other marketing material from us, from which you can unsubscribe at any time; to notify you about changes to our service; to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you.
We will use this information: to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
- Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
- Where we store your personal data
All information you provide to us is stored on our secure servers and we do not transfer personal data outside of the EEA. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
- Your rights
You have the right to:
Obtain confirmation from us that we are processing personal data
Access your processed personal data, including receiving a copy on request unless providing a copy adversely affects the rights and freedoms of others.
Request from us information about our data processing including thepurposes of data processing, categories of personal data processed, recipients or categories of recipients who receive personal data from us; how long we store the personal data, or the criteria the data controller uses to determine retention periods, information on the personal data’s source if we do not collect it directly from you and we use automated decision-making, including profiling, the auto-decision logic used, and the consequences of this processing for the data subject.
request correction or erasure of personal data;
restrict or object to certain types of personal data processing; and
make a complaint with the local data protection authority.
You may also ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please
note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.